Frequently Asked Questions

From our website you can see all our products and their characteristics.

You just have to add them to the cart and finish the purchase.

After filling in your personal information you can choose your preferred payment method.

Make sure to leave your address as accurate as possible so that your shipment arrives in the best possible way.

Here you can see all our available products: SHOP

At the end, the confirmation email can be either in your main tray or in your spam. Any questions or concerns do not hesitate to contact us.

At the end of your purchase, you will be able to choose your preferred method.

We have:
1. Payments with debit or credit card (Visa or Mastercard)
2. Paypal.
3. SINPE movil (Costa Rica only)
4. BCR and BAC deposits (Costa Rica only)

Our payments are 100% secure, you will receive the invoice and details by mail once the order is completed.

We ship to all the world.

For Costa Rica: Within the GAM we have personalized ecological shipments with Compra Sin Plástico, and for the outside of GAM we work with Correos de Costa Rica.

For Rest of World: We deliver direct to your house with help of DHL express

For us the most important thing is the community that trusts in our work and system, so if your product arrived damaged or has a factory defect, we will change it without any problem.

To make any claim in this regard, we have a period of 3 calendar days from when you received your order, in accordance with the provisions of our terms and conditions.

You can make the claim by giving your order number and details to the email [email protected]